Hello, I am Nikolaos.
I am a People and Culture Partner bringing structure, ethics and learning enablement in the workplace environment.
I help organisations grow through trust, learning and integrity
Structured-oriented People Partnering
Human. Structured. Ethical.
Driving organizational culture through people, systems, and growth.
I help organizations grow while keeping people at the center.
✔️ People and organizational partnership with advisory, coaching, and change enablement
✔️ Learning and capability enablement with onboarding, training, and team development
✔️ HR governance and ethics with policy guidance, compliance, and fair practices
✔️ HR operations excellence with reporting, documentation, and workflow optimization
✔️ Automation and systems improvement using Excel, Power Automate and continuous improvement mindset
My skills
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Build strong team connections and guide leaders to align on people strategies.
✔️ People Advisory & Stakeholder Alignment
✔️ Employee Relations Navigation
✔️ Workforce Planning Fundamentals
✔️ Performance & Feedback Culture
✔️ Manager Coaching Support
✔️Cross-functional Collaboration
✔️Change Enablement with Team Adoption Focus
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Design and deliver learning experiences that grow skills and team performance.
✔️ Onboarding Experience Design
✔️ Training Facilitation
✔️ Team Capability Development
✔️ Knowledge System Building (SOPs & laybooks)
✔️ Behavioral Insight Application (Maslow & Motivation Principles)
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Ensure compliance, uphold ethical standards, and foster trust across the organization.
✔️ Policy Guidance & Compliance Alignment
✔️ Employment Law Awareness (EU scope)
✔️ Ethical Decision-Making
✔️ Confidential Case Handling
✔️ Responsible Communication
✔️ Fair People Practice
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✔️ HR Service Delivery
✔️ HR Documentation & Audit Readiness
✔️ People Data Consistency
✔️ HR Reporting
✔️ Process Ownership & Collaboration wih Payroll & Operations
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Leverage technology and streamlined processes to boost HR efficiency and accuracy.
Tools & Platforms:
Excel • VBA • Power Automate • Power QueryProcesses & Optimization:
Process Simplification • HR Workflow Optimization • Continuous Improvement Mindset
My toolbox
Certifications
I help teams grow with clarity, fairness, and a human touch, turning insight into action to create meaningful experiences.
Languages
Fluent C2
Native
Learning A2
Fluent C1
Work experience
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TTEC
Feb 2025 - Present | Athens, Greece (Hybrid)Supporting ~1000 employees across several business projects, combining HR expertise, compliance, and people strategy.
What did I do
✔︎ HR point of contact for employee lifecycle, compliance guidance, and people decisions
✔︎ Managed employee relations: attendance, performance, conflict mediation, Code of Conduct issues
✔︎ Compliance lead for Greek labor law and submissions obligations on labor portals: contracts, schedule amendments, audits
✔︎ Partnered with Operations leads; coached managers on ethical decision-making and fair disciplinary processes
✔︎ Designed SOPs improving collaboration between Operations and People & Culture
✔︎ Built the first internal HR knowledge framework for P&C team
✔︎ Delivered training sessions for new team leads on compliance and people management
✔︎ Developed and maintained HR trackers for payroll and workforce changes
✔︎ Escalation contact for sensitive cases: harassment claims, misconduct investigations
✔︎ Contributed to cultural stability through responsible communication and cross-team cooperation
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Foundever
May 2024 - Nov 2024 | Athens, GreeceTrusted advisor for 1,200 employees, managing benefits lifecycle and payroll collaboration.
What did I do
✔︎ Point of contact for benefits policies and employee guidance
✔︎ Collaborated with managers to resolve benefits queries and strengthen trust in HR
✔︎ Managed healthcare onboarding, meal cards, eligibility validation, and lifecycle compliance
✔︎ Partnered with Workforce Management to process monthly payroll-related benefit adjustments
✔︎ Improved operational efficiency by automating benefits tracking with Excel and VBA
✔︎ Designed structured communication flows for onboarding/offboarding and policy changes
✔︎ Administered SuccessFactors for benefits activity and employee records management
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Pfizer
Mar 2023 - Mar 2024 | Athens, Greece (supporting Italian market)Managed AR operations for the Italian market, collaborating across Finance, Risk, and Commercial teams.
What did I do
✔︎ End-to-end AR activity and timely collection from pharmacies and distributors
✔︎ Resolved financial discrepancies in partnership with Risk, Finance, Auditing, and Commercial teams
✔︎ Handled credit holds, overdue balances, and refund eligibility with clarity
✔︎ Maintained zero-risk targets through structured monitoring and proactive engagement
✔︎ Supported additional EMEA accounts during workload peaks
✔︎ Used SAP for transactional accuracy, audit compliance, and documentation
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NEXT STEP
Sep 2022 - Jan 2023 | Remote (Europe)Supported international recruitment across multiple EU markets, improving candidate and client processes.
What did I do
✔︎ Coordinated candidates throughout the hiring process across Italy, Spain, Greece, and CEE
✔︎ Conducted sourcing, CV screening, interview scheduling, and job postings
✔︎ Partnered with Placement Managers to align shortlists with hiring needs
✔︎ Maintained structured candidate pipelines and performance-tracking reports
✔︎ Enhanced candidate experience with clear communication and guidance
✔︎ Developed an improved candidate profile creation process, reducing delays and bottlenecks
What people say
“Nikolaos combines analytical thinking with a people-centric approach.”
- Hanna F., Interim Recruiter & Psychologist, 2025
“His attitude consistently aligns with integrity, collaboration, and excellence.”
- Georgia M., HR Recruiter, 2025
“He brought a strategic mindset to everything from benchmarking salaries to streamlining benefit structures.”
- Tassos P., German International Recruiter, 2025
“Always punctual, reliable, and committed to the highest standard.”
- Michaela B., HR Business Partner, 2025